Why is the screen not working?

"Hi,

I had the same problem with my DSC W830. The display kept black displaying the text “Cyber Shot”. And the camera did not accept any button and ontop of it the objective remain out of the body. I was angry as I was on my trip.

The only and easy solution (but not on the trip) was to connect the camera to my PC via the cable. The objective returned back and everythink started operate as usualy."