Why won't my laptop read any CD or DVD?

Danielle Hepperle, make sure that your drive is till recognized by your BIOS as well as your operating system. You could try and reinstall the drivers for it as well. Get yourself a CD Drive cleaning kit and see if you can clean the lasers which are most likely causing this issue. If none of that works, consider replacing the drive. Use this video as a guide. Around 1:20min it will show you how to remove that drive. the drive itself is available at places like ebay for around $20. Hope this helps, good luck

I would recommend cleaning it as oldturkey03 mentioned, but if that doesn't work follow our optical drive guide to replace it.

My accer 5000 says no no operating system. I have a operating system on DVD how do I get it to read it ?