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Windows 7 cd-rom failure

Windows 7 cd-rom failure

My girlfriend has an Acer Aspire 4810T. The cdrom has stopped working (or never worked after installing windows) and I can't figure out for the life of me why it's not working. When the computer starts up cdrom is fine. Then it dissapears from the device manager and explorer. It vanishes without a trace and in the event log is the following message:

Asked by: Guest | Views: 31
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