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Windows Remote Desktop and Narrator

Windows Remote Desktop and Narrator

I have the exact same problem as outlined in this post.

Asked by: Guest | Views: 46
Total answers/comments: 3
Guest [Entry]

"To prevent the utilman.exe from running, change the permissions for c:\windows\system32\utilman.exe.

Right click Properties → Security tab, then go to Authenticated Users → Read & Execute → deny. Set System → Read & Execute to deny as well.

You can do the same for: c:\windows\system32\narrator.exe."
Guest [Entry]

Jason's solution worked for me in a different way. It gave me a hint how to disable Narrator and Utility manager when we use remote desktop. When you start Remote Desktop session, if the narrator or utility manager window pops up, close them with your mouse and then hit Windows Key + U (Utility Manager and Narrator Opens again), hit Windows Key + U once again and it will permanently disable the Narrator and Utility Manager and you can login successfully. This worked for me. Try it.
Guest [Entry]

I found that the user was hitting the X instead of logging off of a remote desktop connection, leaving the connection active but disconnected. I went into Terminal Services Manager and reset the account. This solved the problem.