Charger Not Recognized, Battery with Yellow Triangle and Exclamation

Charger Not Recognized, Battery with Yellow Triangle and Exclamation

My wife's Galaxy S5 G900A stopped charging last night. This morning she plugged it in to a different, known good OEM charger and it didn't recognize the charger, stayed at 2% all day. When I got home from work I turned it off and it shows a gray battery and then a yellow triangle with exclamation point. I swapped the battery with one from my phone (exact same phone) and it is behaving the same, but the battery percentage shows 64% which is what my phone showed. I put her battery into my phone and it showed it was 99% charged. I then put the batteries back into their respective phones and now then her phone showed its battery at 99%. I tried cleaning the charge port with alcohol and a toothbrush, then blown out with compressed air, but no change. I tried looking for tests in the diagnostics menu, but didn't see anything related to battery or charging.

Asked by: Guest | Views: 319

Total answers/comments: 5

Comments display order:

bert [Entry]

"d Birkenheiser

Rep: 85

1

1"

bert [Entry]

i accidentally fixed it, i go to recovery then clean the cache then change the battery and turn it on, if it never wakes then remove the battery again and change the old one and turn it on again while charging, then its done!

bert [Entry]

No, these are both G900A phones purchased at the same time so they have the exact same chargers. Besides that, we have interchanged them regularly in the past. The problem is definitely in the phone.

bert [Entry]

"same issue here..i tried different charger ( cable & adapter) but still not charging..

I asked one of my friend..she said that the problem is ""Charging Flex"" , sounds awesome and expensive..

I can't afford the price..can someone know different solution?? please. tnx"

bert [Entry]

"Step 2 worked for me. Just used a cotton bud to clean the connections. Perhaps I was just lucky?

http://thedroidguy.com/2015/08/samsung-g..."