Flashlight flashes when plugged in, device does not power up.

Flashlight flashes when plugged in, device does not power up. I have a customers Galaxy S7 that doesn't power up or indicate charging.
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Total answers/comments: 1

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bert [Entry]

"This problem has been occurring for me for two weeks now and there are two solutions

A- If the battery is replaceable, try replacing the battery with a new one

B- Take out the battery and buy a separate battery charger just for charging the battery

The problem is that the flashlight is draining the battery faster then it can charge

The best solution that I could give if the battery is not replaceable is to break the flashlight"