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How to fix the fading pixels in the LED screen

How to fix the fading pixels in the LED screen

Hi I am facing fading pixels in the LED screen of Garmin Vivosmart. Is there any fix to it?

Asked by: Guest | Views: 265
Total answers/comments: 6
bert [Entry]

"I am in Malaysia. Garmin Malaysia also replaced first time with refurb Vivosmart and extend warranty to 2 years. Then it happen again and Garmin Malaysia will replace with new in box (not sure if sealed because I have not receive it yet) Vivosmart HR with 1 year warranty. There is no shipping to be paid because I just drop it in one of the Garmin branch in Penang.

Update (06/14/2017)

Just to update that the Garmin HR Band is working fine with no deadpixel. Hopefully everyone got replaced with Vivosmart HR."
bert [Entry]

Same thing, purchased year ago, facing both up and down, have sent an email to support.
bert [Entry]

I am in Malaysia. Garmin Malaysia also replaced first time with refurb Vivosmart and extend warranty to 2 years. Then it happen again and Garmin Malaysia will replace with new in box (not sure if sealed because I have not receive it yet) Vivosmart HR with 1 year warranty. There is no shipping to be paid because I just drop it in one of the Garmin branch in Penang.wikidown.vn or nha dat viet
bert [Entry]

It seems that some got lucky, others not so lucky, there are lots of people with complaints about the pixel issue AND Garmin customer service everywhere including YouTube.
bert [Entry]

I also had same issue , vivo smart display gone second time. Never buy garmin product after this useless
Zlwfsw [Entry]

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