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iPod will not sync, is stuck on Apple Logo

iPod will not sync, is stuck on Apple Logo

Hi my iPod is frozen on the Apple Logo. I can reset by pushing the Menu and middle but immediately goes back to the Apple Logo. When it is plugged in sync mode itunes does not detect it. I can't get it to reset or to sync. After leaveing it for several days it tells me to charge battery. I can plug it in and it shows charging then after period of time goes back to the Apple Logo and is frozen again.

Asked by: Guest | Views: 67
Total answers/comments: 3
bert [Entry]

"I would try the following steps:

press and hold menu and select for 5-10 seconds to reboot the iPodwhen the screen turns black for a reboot, press play and select at the same time and hold it for 5-10 seconds (this should put the iPod into disk mode)connect the iPod with the usb cord to the computer (start itunes - it could take a few minutes until itunes recognizes the iPod)when the iPod is in disk mode - open your file manager (finder on mac or explorer on windows) and go to the iPod - the option to see hidden folders must be activated, then go to ""iPod_control/music"" (if you don't have a backup of your files - copy all subfolders to your computers hard drive). delete all subfolders on the iPod's hard drive eject the iPod in itunes and unplug it from the computer reconnect it to the computer and the iPod should now be recognized from itunes, select the device and restore it (this will take a while) when itunes is done - only sync small chunks of your music (something like 1 or 2gb are enough), check every time if the iPod works - sometimes the artwork is the problem, sometimes bad encoded mp3's - but many times it's the massive amount of music that gets hammered into the iPod at once

i hope that this would help you to fix the problem"
bert [Entry]

"Hi I had identical symptoms to Mr. Jackson above with my 30gb classic. It could enter diagnostic mode and show good stats for the hard drive, but never would go into disk mode. But luck was with me - it returned to normal after this sequence........... On wall charger, reset from the diagnostic menu, got the dreaded Apple logo again, waited until the screen switched to the battery charging symbol. Immediately pressed the center button and the Ipod woke up and gave me the normal menu ! All has been good since.

Doubt this will work for all but worth a try - good luck."
bert [Entry]

After holding Play and Select for 5-15 seconds it still won't go in disk mode.