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Its not charging and no lights are working

Its not charging and no lights are working

When I go to plug it in to charge it it doesn't work nothing happens no light or anything pops up

Asked by: Guest | Views: 219
Total answers/comments: 5
bert [Entry]

"Jonas

@speedracr


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bert [Entry]

My solution is as follows, turn on your PC and open the Bose update page, connect your speaker to the PC, the page will probably say your software is up to date. Next, press the following keys A, D, V, Arrow up, Arrow down. The page should then change and say it is downloading the latest software. Soon your flashing red light will change to Orange and you should hopefully get your speaker back. It worked for me, hope it works for you.
bert [Entry]

"I had the same problem on both my Soundlink Revolve. It would go down to blinking red, but then refuse to charge. This appears to be one of the issues:

I was using a Samsung phone power adaptor to charge the Bose. DO NOT USE ANY POWER ADAPTOR EXCEPT FOR BOSE. They are not compatible. The Samsung has a ""fast charge mode"" by increasing the voltage to 9V momentarily to test to see if the receiving device can handle 9V. Samsung phones with this feature, can be charged fast at 9V (instead of the normal 5V). When Bose Revolve detects that momentary 9V, it shuts itself down, and refuses to accept a charge, even though the Samsung adaptor is back at 5V. So use its original wall power adaptor by Bose."
bert [Entry]

There is a software update for this device. You can try to update it here. It fixed my issue:. http://btu.bose.com/#section=start
bert [Entry]

The above fixes didn’t work for me unfortunately. What worked in the end was connecting the speaker to my laptop via the USB cable and scanning for updates via the Bose website. This seems to have ‘kick-started’ it and it has started charging again.