Home » Questions » Goods and Services [ Ask a new question ]

My MacBook Pro has a black screen at startup.

My MacBook Pro has a black screen at startup.

When I turn on my MacBook the Apple startup sound plays, but the screen remains off. However, I found if I close the lid to enter sleep mode, then reopen the laptop, I am able to access the desktop.

Asked by: Guest | Views: 228
Total answers/comments: 5
bert [Entry]

"Andrew Forrest



Rep: 121




2


1


1"
bert [Entry]

"I had this problem too. The MacBook would chime and the screen would glow whilst staying dark. This is what Apple Support Live Chat told me to do and it worked straight away:

1) After your Mac is shut down and plugged in, unplug any external devices — like external hard drives, flash drives, or printers.

2) Press (left side): Shift-Control-Option keys and the power button at the same time, briefly, then let go.

3) The computer should remain off for this reset, though you may notice the LED on the charger change colors.

Then go right into a PRAM reset:

1) While the computer is still OFF, locate the “Command + Option + P + R” keys.

2) Turn on the computer and immediately hold down these keys until you hear the startup chime twice, then let go.

3) Let the computer start up as it normally would (You should see your screen by now if this fixed the issue)."
bert [Entry]

"Apple has launched a repair program to fix MacBook Pro machines sold between February 2011 and February 2013 that have problems with distorted video, no video, or unexpected system restarts.

http://www.apple.com/support/macbookpro-..."
bert [Entry]

"Have an ASP run the test for the free Apple Repair Extension Program before it expires

https://www.apple.com/support/macbookpro..."
bert [Entry]

"So, hopefully the above info will help most people.

It didn't help me.

The only thing that worked was this last-ditch effort before getting a heat guy, or baking the logic board in the oven.

It takes like 10 seconds, and I think it's worth a try, if you're in the same situation as I was.

But try all the above steps first, as they're non-invasive! My suggestion is a little violent & risky.

I felt like I had nothing to lose, so I pressed stupidly hard on the GPU, as detailed in this link. It sounds barbaric, but it actually worked. And it was a lot easier than a putting the motherboard in the oven.

http://perfectfitcomputers.ca/macbook-pr...

This won't be for everyone. But if it helps even *one* person... awesome."