nest won't connect to the heatlink

nest won't connect to the heatlink Hi Folks, my nest wouldn’t connect to the heatlink. I’d been on to nest support and they said the system needs to be replaced. Apart from checking version numbers there was no “nest magic” suggested by the support rep, over and above what I’d already tried.
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bert [Entry]

Usually there is a long troubleshooting section available inside owner’s manual for Nest tstats. You can find your model here. You should see some error code if it can’t connect. To understand the message just open the manual on troubleshooting page. The reason usually very simple: some wire not connected.