Very simple easy fix...grab a blow dryer and turn it on low then aim it at the headphone jack about 6 inches away from the phone and the icon should go away within 10-15 seconds. Make a test call and you should have your sound back.
It could be you somehow damaged the headphone port when you plugged it into external amplifier. Contact your local LG service to fix this problem (if Factory Reset doesn't help, it is a good idea to contact local service representative).