Home » Questions » Goods and Services [ Ask a new question ]

Turns on but buttons not working

Turns on but buttons not working

Question guys. All the buttons on my flip 3 suddenly does not work. I can turn it on using the power button but after that, all buttons does not work even powering it off again. What do you think guys? Thanks in advance.

Asked by: Guest | Views: 82
Total answers/comments: 5
bert [Entry]

"I had the same problem. Also when the grill is off, it works again. Its a design flaw. Problably a case of creep of the plastic cover.

The cause that the buttons are not working is that the button below the power button is constantly pressed when the grill is on. I found out that it also works when you very slightly lift op the plastic around the jammed button by putting your nail inbetween the plastic and the grill.

When this doesn't work you can try to just slightly release the six screws under the grill.

Combining this solutions I got it working again, with the grill on."
bert [Entry]

"I faced a same problem

What i did was

If your device is on and the button isnt responding

I reseted (turning off) my jbl flip 3 using the + button by pressing it for sometime until the device turned off (red light appeared)

Wait for a little while, about 10 minutes and try to turn on again using the power button.

If it doesnt work try to plug in on a charger and press + continously until the device turned on by itself(there will be red light) and wait again for 10 minutes.

As i know different device has different period of resseting, so if your jbl is little bit old so you need to wait for little longer.

I hope it'll work . Cause it worked on mine."
bert [Entry]

Having checked other sources and emailed with JBL, the problem seems to stem from the battery expanding. I am on my 2nd unit now. 1st had the button issue. I use 8 hours a day and used to keep it plugged into an iPhone charging brick all day and night. This probably caused the battery to get too warm and expand, putting pressure on the buttons and not letting them function. I now charge it until all the indicator lights are on then unplug it. I also then run it down to when the warning light comes on before charging again. Hope this helps. They are great units for the money.
bert [Entry]

"I had the same problem: the buttons didn´t work and it only could be used while charging.

I opened the jbl flip 3 and found out that the battery got wider due to degradation and was pushing upwards the buttons causing them not to work. I changed the battery for a new one and it now works perfectly fine.

It seems that is a design flaw and that many jbl flip have this issue at 2-3 years of life. I have two of them and both had the same issue.

I hope this can help others!"
bert [Entry]

playing around holding 2 buttons down at once and have found out quite a few things about these buttons, one of them being able to disable the buttons all together, none would work, here’s what i did; right below the power button is the link button, while on a charger and charging light lit press and hold the link button below the power button and the volume + button, all the buttons will either stop working or begin working again for you, I hope this helps