Wand Release button doesn't work.

"Do you have the cord off the vacuum, unwound? As stupid as this sounds, if the cord is wound on the vacuum, it stops the wand from being removed! It essentially ties the 2 parts together!

POOR DESIGN!"

"This has happened to me twice. First time it resolved itself - don't know how. This time I could not get the wand unstuck for anything.

Turns out the wand had been inserted slightly twisted in the housing. So the plastic tabs that hold the metal wand in place at place at the top were off-center and turned. You could see a bit more space on one side of the round housing than the other side and that held the wand so tightly it would not budge. This was not visible until I looked REALLY closely at the plastic housing where the wand goes into the machine.

I tried using a wrench to turn the wand but had no luck. Finally I resorted to a short flat-head screw driver and a hammer to tap the side where the tab was stuck until it gave. It took a few gentle taps and the wand centered itself. Works fine now.

So... if this makes sense and works for you, be careful about how you re-insert the wand."

In order to remove my stuck wand I had to uncoil power cord. This actually allowed me then to remove wand.

I am having the same problem as Sherry Fisher. I have just pulled the two apart forcefully but gently, to see if it's something I could fix. For me the spring has come out of the button, there must be another part missing that got sucked into the vacuum and tossed, because there is no way to out the spring back in, the way it is now.

My shark rotator will not lock the wand back in place. Have only had since Christmas.

Ok,for me it turnout the left-away button is broken.with small flat head screwdriver left the switch outward .once you do that you’ll see broken piece of plastic .you need to buy it through shark .i totally agree poor design specifically that piece is not strong enough to handle the mechanism of pressure.