Why are some of my pictures showing up as blank?

Why are some of my pictures showing up as blank? When I go to my gallery, some of my pictures show up as a black box with another small grey box inside it with a small lightning bolt symbol in the corner of the grey box and when I click on the picture, its a blank/black picture.
Asked by: Guest \| Views: 339

Total answers/comments: 6

Comments display order:

bert [Entry]

"Hi,

Just go to settings>apps>gallery then press the 3 dots on the right top and press uninstall updates, it will tell you that data will be cleared, press yes. Note that clearing data is not deleting your images! by doing this you just remove the update that caused this problem.

Thanks"

bert [Entry]

"Hi,

it happens when you've storing pictures on additional memory card which is too slow (most of cheap SD cards from China) or is corrupted (had the same issue with my Note 4). Try to chose internal memory as pics default storage, take a few and check then.

Regards,

Kris"

bert [Entry]

"Hello!

Click on the grey image, go in the upper hand side, click on 3 dots, click on download and the image will be available again!"

bert [Entry]

I had this happen before it was a fault SD card i lost the pictures.

bert [Entry]

Am having the same problem with my pouvior2 it has an SD card

bert [Entry]

My pictures are still there and some are showing up but when I go press them it's still Gray and everything I do it's not working I have a Android