Why can't I get the protruding heads back into place

Why can't I get the protruding heads back into place

I was able to remove a cassette that had ben inserted upside down and jammed the machine, but in that process, the heads popped out to a position of protruding into the area where a cassette should sit. The door closes, and the Eject button works, but, when power is on, the rollers don't rotate, and I certainly can't get a cassette in as the heads are occupying part of the area where cassettes should sit. Can it be fixed, and, if so, how?

Asked by: Guest | Views: 223

Total answers/comments: 2

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Guest [Entry]

"@lralt besides the excellent answer by my colleague @pleriche I can only add this document, which may help you with your task. Panasonic-RQ-2102.pdf

This is only an addendum to an excellent answer."

Guest [Entry]

It could be a worn belt has finally given up the ghost. Theoretically that should be replaceable, but these mechanisms are complicated and not easy to fix. Alternatively, if you disassemble it sufficiently to see the mechanism you may be able to locate a catch or lever which is jammed and needs to be released on order for the heads to retract. Does the Stop button do anything? You might find it's jammed and all you need to do is work out what is jamming it.