Why did the home button and bottom of screen stop working?

Why did the home button and bottom of screen stop working?

A few weeks ago the three buttons (home, back, menu) stopped working out of nowhere. Literally my phone died and when I turned it back on after charging, the buttons no longer worked. I was able to download an app so that I didn't have to worry about it. Now the bottom portion of my screen no longer works. I believe the screen is dying from the bottom up and I don't know why. Please help.

Asked by: Guest | Views: 216

Total answers/comments: 5

Comments display order:

bert [Entry]

Go into settings menu then go to the bottom look for accessibility look for switch back switch it to off your buttons should start working

bert [Entry]

"There is a home button app that will allow you to use a pop up home menu. It has worked for me. I did the whole erasing everything and factory tested it. The only result I got was everything I had was erased. Go to your play store and download home button for free and whoolah!

Update (01/05/2018)

Download home button app"

bert [Entry]

Try to get boot recovery mode where the colors of the letters are red and wipe the data factory reset. Everything gets erased like it just came from the factory. A little deeper than the factory reset in the phones menu....but no harm to the phones settings. My u , 7 and backspace buttons weren't working and now they are after I did the recovery boot factory reset. You'll have to Google how to get the recovery boot wipe data menu on the ZTE I'm not sure exactly how I access it. But good luck

bert [Entry]

"1.Hold down the power button and the up volume button at the same time until you see ZTE logo

2. Let go once you see logo

3. From this menu screen, you see click on ""wipe cache clean"" (use volume button for up and down go slow)

4. Click on reboot

Now it works and you still have all your photos etc"

bert [Entry]

"Try this :

Open the Settings appLocate Apps or Application Manager (depending upon which device you use)Swipe the screen to the left to get to the All tabScroll down until you locate the currently running home screenScroll down until you see the Clear Defaults buttonTap clear default button."