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Why is there no sound coming out of my phone?

Why is there no sound coming out of my phone?

When I try and watch a videos on my phone there is no sound coming out of the speaker.

Asked by: Guest | Views: 122
Total answers/comments: 6
bert [Entry]

"There are several problems that could lead to this. First and foremost, we need to check if your sound is on. To do this, while in the video press the topmost button on the side of the phone. This should trigger a display on your phone to show that the volume is going up.

If the display shows, but there is still no sound, make sure there is nothing in the headphone jack that could be redirecting the sound. This means that you can't have any headphones or charms inside the jack, otherwise the sound will be directed through them.

After trying both of those things with no luck, try to see if your speaker works at all. With the ringer volume all the way up, have somebody call you and check if the ringtone makes a noise. If not, the speaker is most likely the issue and should be replaced.

For further help try looking at the Troubleshooting page here: Galaxy Alpha Troubleshooting"
bert [Entry]

i had this problem and it turned out my bluetooth was on and connected to a random nearby device
bert [Entry]

please check if hands free is enable in your device that means headphone jack not responding according to hardware connected or disconnected.
bert [Entry]

Take out your battery. Worked for me and several other people have commented that it has worked for them, as well
bert [Entry]

If you have recently updated your phone or flashed a custom ROM, it might be because of that. Try to do a factory reset of your phone, or wipe and reflash to the stock ROM.
bert [Entry]

i have fixed it! for me, it was that my phone thought that a 3.5mm jack was plugged in. the solution is: https://play.google.com/store/apps/detai...