Won't turn on, gets to start up screen no further.

Won't turn on, gets to start up screen no further.

My BLU Studio 5.0 C won't turn on, I've tried taking the battery out & putting it back in, taking the sim & the memory card out and trying to turn it on then but it won't work. It turns on but only gets as far as BLU, the start up screen, and won't go any further. Can someone suggest something that might help? I'm really stuck without a phone feels like I've lost a limb! Thank you.

Asked by: Guest | Views: 270

Total answers/comments: 1

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bert [Entry]

"Hi,

You will have to hard reset your phone. Before doing this make sure that the phone's battery is fully charged.

Here is a link which shows you how to perform a hard reset. If you watch the video the hard reset procedure starts about 1 minute 15 secs into the video.

http://www.mobiaa.com/how-to-hard-reset-...

Warning: performing a hard reset will remove all user downloaded apps and user data. The phone will be restored to factory default condition

Be patient, the process takes a few minutes."