Home » Questions » Information [ Ask a new question ]

Bose QC35 audio connector is not working

Bose QC35 audio connector is not working
Bose qc35 audio doesn’t work when I plug in the audio cord. Bluetooth works just fine but when I plug the cord in it does not work. I have tried other cords to see if that’s the problem and it still doesn’t work. This leads me to believe that the connector in the headphones is not working properly. (I am plugging it in all the way). If I wiggle the cord in the connector I can hear audio sometimes. I have been reading on the bose forum that this is a common problem.

ANSWERS:

"Hi Christopher,

Have you tried doing the procedure for rebooting the headphones?

Turn the headphone off and wait for about 30 seconds.

Plug the headphone into a USB power supply via USB cord and wait 5 seconds. (Power supply needs to be plugged into the wall with power on).

Unplug USB cord from headphone and wait 1 minute.

Turn on the headphone and test if the headphone works properly.

Hope it changes something!"

Asked by: Guest | Views: 202
Total answers/comments: 0