Brand new but is slowly filling with cold water when off

Brand new but is slowly filling with cold water when off

My Whirlpool stacked washer dryer is slowly filling with cold water when off. It is only 1 month old. We are on city water so I can't imagine a buildup already (I mention this because of another post I read). I'm not even quite sure how to get it to drain so that it won't overflow.

ANSWERS:

This is most commonly cause by low water pressure. Make sure the shut off valve to your water heater is fully open .