Gentle cycle is lost. All cycles are same speed wash and spin

Gentle cycle is lost. All cycles are same speed wash and spin

Washer works fine, but seems to have lost the ability to run slow for delicate garments. They emerge all twisted together and tangled, as if they had been washed on regular cycle.

ANSWERS:

"Check your ribbon cable in the back to make sure they are securely plugged all the way in. Sometimes vibration will cause them to loosen up.

This failing, it may be a timer issue. the full model number may help us."