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How can I fix the sound in the right ear?

How can I fix the sound in the right ear?
Recently, my Bose OE headphones have been malfunctioning and have only been playing sound in the left ear. I am confident that the wire is not the problem, however, I am concerned about how I use these headphones. I tend to fall asleep to podcasts and whenever I do this I push down on either one side of the headphone. Now, I notice that if I push against the broken right ear headphone side, it plays the sound but only if the pressure is just right. Should I open up the broken right ear? Should I send it in for repair? Help is appreciated, thank you.

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