Home » Questions » Information [ Ask a new question ]

How do I fix a TV where the sound works but the screen is black?

How do I fix a TV where the sound works but the screen is black?

Model: LG 65" Class 4K Ultra HD LED Smart TV - 65UH615A - 350124

ANSWERS:

"Hello,

Have a peek through the small holes in the metal shielding to check in there is any backlight. If there is backlight, then the T-CON board is likely to be faulty.

If there is not backlight, shine a strong flashlight very close to the screen and look very closely, you may be able to distinguish some picture. In that case, the backlight is at fault.

With such symptoms, I would rule power supply and motherboard issues.

Regards

Michael"

Asked by: Guest | Views: 131
Total answers/comments: 0