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iPod does not connect to iTunes

iPod does not connect to iTunes

My wife found her old iPod and wants me to fix it. It plays the music that is on it, it takes a charge through a wall outlet or when connected to a computer but will not connect to iTunes. It even plays on a speaker dock. I tried several USB cables so that is not the problem. I connected it to two Macs, an iMac and a MacBook, but does not show up on either one. It does not show up in Disk Utility. I reset the iPod several times.


You'll need a new battery, the installation guide is here and linked there are the batteries for if you either have the 30GB or 60/80GB model.

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