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Kenmore Washer Model 110.21302012 wont spin

Kenmore Washer Model 110.21302012 wont spin

Our Kenmore washer model 110.21302012 will not spin. I put it on Drain/Spin mode and select start. Looking at it from the bottom, the syncronous motor starts clicking for about 10 seconds or so and the the motor turns the pulley about a quarter turn and then stops. If you wait a little longer it will repeat that cycle. Although the belt should be replaced, I dont believe thats the case. I do have a video of what its doing if that would help. Any help would be appreciated. Thank you.

ANSWERS:

"@campin8tor see if this diagnostic mode will work for your washer as well. Follow these instructions to get into the diagnostics mode. Let us know what it shows. It is possible that your shift actuator ,which contains the RPM sensor, has failed. Of course make sure that the pulleys and belts are actual tight and working.

Update (03/11/2018)

That would be error code F5E1 which would be a lid latch error. Next one is F7 E5 which is a shifter failure. F7E6 which is a failed RPM sensor. All of this appear to be a shift actuator issue. I'd start by unplugging the washer for 5 minutes then plugging it back in to see if the error persists. If the error disappeared and the washer works then a hard reset was all that was needed. If it does not, check the wiring harness plug at the motor to make sure it is properly connected and the wiring is good. Ultimately, I believe this to be a shift actuator failure."

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