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Lose Video and Audio intermittently when Streaming on Apple TV

Lose Video and Audio intermittently when Streaming on Apple TV

I keep losing Audio & Video for a second or two when streaming either directly from Apple TV or when playing from a MacBook through AirPlay on my 4th Gen. Apple TV. I have changed the HDMI Cables, powered off everything and back on, called a Comcast Technician to check on Internet download speeds - in short I have exhausted everything that I knew from a Technical troubleshooting standpoint but the problem persists. At times I lose both Video and Audio and even pressing any button on the Remote does not help either. After a few minutes I might get back the video where it might have paused and if I continue playback, I will again see the blanking of Audio/Video and again the total blank though pressing any button on the Remote will show me the light flickering on the Apple TV but as such nothing happens.

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Asked by: Guest | Views: 217
Total answers/comments: 0