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My kitchenaid refrigerator freezer is not maintaining temperature

My kitchenaid refrigerator freezer is not maintaining temperature KRSC503ESS00 kitchenaid refrigerator freezer is not maintaining temperature. It melts everything in it then refreezes. Technician came out and opened inside panel. Said coils looked fine and offered to replace temperature censor explaining that this is most common problem. He didn’t really diagnosed the problem but just guessed. Kitchenaid paid for that and it didn’t really solve the problem, but it seems like it was running better for a few months. Could that be defective or not lasting long temperature sensors? We are not even using ice maker cus it melts everything and all the water is coming out and refreezes inside. I don’t want to pay 109$ for technician to come open the freezer door and guess again. It’s a two year old fridge and I started to notice this problem in less then one year

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