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My TV has stopped responding to both my remote and onboard buttons.

My TV has stopped responding to both my remote and onboard buttons.

My Sharp TV (LC55P6000U, G172055) suddenly stopped responding to remote commands with the exception of the power button. Now the onboard controls as well (except power). I did a hard reset on both the TV and the remote. It powers up, but if any button is pressed (whether remote or onboard) a spinning icon (waiting/busy/buffering) appears for a few minutes and then just disappears.

ANSWERS:

"Hi @nickydanger ,

Try a factory reset and check if that works.

Take heed of the information at the top of the page about how doing this will delete all personal info, customized settings and installed apps in the TV and restore it to its factory default condition"

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