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No sound out of subwoofer despite the green light

No sound out of subwoofer despite the green light

I recently had to unplug my sub due to a move and when I went to connect it back it isn't working. The green light is lit, but there isn't any sound coming from it. The floor speaker have sound output, but the sub doesn't. It also makes this loud cracking and popping noise if I touch the connection cable while on. If the noise is too loud the sub will automatically shut off and then turn back on, but still no sound. Could there be an issue with the connector plug? I did notice a pin or two were bent and I straightened them back. I've had this system since 2005 and it's never given me any issues until now. Thanks for any help you're able to offer.

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