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We get the red light, but not the green light, and we get static

We get the red light, but not the green light, and we get static
WE do not get green light and just static. Is there anyway I can fix this?

ANSWERS:

"On the front of the transmitter there is the battery charging indicator light and when the battery is charging this indicator will light up RED. Any time the battery is charging (ie: the headphones are on the charging cradle) this light will be lit RED and it will NOT turn off until the headphones are removed from the charger.

NOTE: The batteries cannot be overcharged because Sennheiser utilizes ""trickle charge"" technology so that once a battery is charged the charging switches to a lower level to maintain the battery's full charge."
May not be a battery or charging issue. Lack of green light could well be problem with audio source connection or setting. ie is audio out turned on via a setting
I’ve had the HDR 185 for three years. They work well.

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