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Why am I not getting Notifications
I am not getting any notifications on my phone and other iOS devices including two Mac desktops. Everything was working fine. After I charged the battery and I discovered I was not getting any notifications on my iPhone 8. Obviously I went through the basic troubleshooting steps to figure it out. I was never able to figure it out. I did look at the system health and it appears normal. The battery has a good charge and RSSI is good as well.
ANSWERS:
"I ended up deleting and reinstalling the Ring app. That fixed the problem for me.
If your Ring Video Doorbell refuses to connect to Wi-Fi or you are not receiving notifications, there could be a problem with your Wi-Fi router channel or the router placement. See this Ring Video Doorbell Has Poor or No Wi-Fi Signal problem page for possible causes and solutions.
If your Ring Video Doorbell is not ringing correctly or is no longer working, use the Ring Video Doorbell Won’t Turn On problem page for possible causes and solutions.
If your Ring Video Doorbell not ringing or you cannot hear your Ring’s notifications, see the Ring Video Doorbell Does Not Ring problem page for possible causes and solutions.
If your Ring Video Doorbell is unresponsive when the ‘Ring’ button is pressed, see the Ring Video Doorbell Has Unresponsive Doorbell Button problem page for possible causes and solutions."
It worked! Turn off the two alarm notifications on Ring App and then power down your phone and then turn your phone back on and then switch the two alarm notification settings on and thenPower the phone down the again and then turn phone back on and you get notifications when the doorbell rings!
How can it be a router issue if it was working fine, then suddenly stops? If you changed router settings, or bought a new one maybe……but if not, routers just dont randomly decide to block signals.
I was experiencing the same issues on my android. After 9 months of troubleshooting on the phone with Ring, I found out what the problem was. In your notification bar, Pull down the bar and clear the notifications from Ring. If you have more than 3 notifications From your device, you will no longer hear Your notification sounds. It is because of the update from the new Firmware of the app. I have called ring so many times that they have actually sent me a brand new ring video doorbell at no cost, wedges, and a supervisor even sent me a floodlight security camera that I have installed above my Porch , Also at no cost. That is how much I have been calling ring. I hope this helps everyone.
I had the same problem and nothing I did would correct it until I did the following:
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