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Why is the fridge warm and freezer cold but not frozen

Why is the fridge warm and freezer cold but not frozen I have a Kenmore Elite model 795.72483.410 refrigerator. First noticed problem of ice melting in ice bin. Then notice ice cream melting but everything else frozen. Top part of fridge was 55 degrees and freezer 24 degrees. Found the evaporator fan moto for ice bin not working. Replaced it but still same problem with unit not getting to set temperature.

Asked by: Guest | Views: 222
Total answers/comments: 1
mcgyver89 [Entry]

"This could be a long list of things failing. Watch this video to see if it will help narrow things down:

https://www.repairclinic.com/RepairHelp/..."