• ITIL Foundation Certification is preferable but not essential
• Technical knowledge on troubleshooting Windows/MAC OS and Office applications
• Excellent communication skills and telephone manner.
• Excellent organizational skills
• 1.5 years previous IT Service Desk and/or Call Centre experience required
• Strong knowledge of Microsoft based operating systems, Microsoft Office applications and MAC Operating systems
• Available to work in 24*7 rotational shifts
If interested, you may send your updated CV to email@example.com