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How to Replace Lost or Damaged BDO ATM Card?

Life might brought you to things that you cannot avoid. You might be busy and your BDO ATM card has been lost. Or due to undesired circumstances, it has been damaged. Or someone, a snatcher or thief, stole your BDO ATM card. So you want to block it and replace your BDO ATM card as soon as possible.
Replace Lost or Damaged BDO ATM Card

How to Get Your BDO ATM Card Replaced?

1. Before getting your BDO ATM card replaced, make sure you block it first to keep your money safe from unauthorized access.  Block your ATM account immediately by calling BDO Customer Service:

For general concerns, you can call BDO through (02) 631-8000 or (02) 702-7877.

You can also contact the following BDO Domestic Toll-Free Numbers:

> 1-800-10-631-8000 (PLDT)
> 1-800-3-631-8000 (Digitel)
> 1-800-8-631-8000 (Globe Landline) 
> 1-800-5-631-8000 (Bayantel)

If you are currently residing outside the Philippines, you can contact BDO through:

> (international access code) +800-8-6318000
> AMEX Personal Cards: (Intl. Access Code) +800-8-8141700
> AMEX Corporate Cards: (Intl. Access Code) +800-8-8407400

2. You can report it by going directly to your BDO branch of account (the branch where you've opened the ATM account). Don't forget to bring at least two valid IDs for identity verification.

3. Another option is to report it by sending a message to BDO's email address: callcenter@bdo.com.ph. This option might cause your more time or delay. You'll have to wait for several minutes or several hours before a customer service representative can attend your request.

BDO will charge a fee (around 120 to 150 pesos) for the card replacement.

Is your BDO ATM Card lost/damage or stolen?

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"How to Replace Lost or Damaged BDO ATM Card?" was written by under the Banking category. It has been read 7343 times and generated 4 comments. The article was created on and updated on 27 May 2016.
Total comments : 4
Marc Anthony Torres   (28 September 2017 6:51 AM)

Hi BDO I want to replace my existing bdo payroll card, by I'm working in Manila for subcon project with BSP, then my office is in Mandaluyong City, Is there possibility that I replace my ATM payroll card to any BDO branch? medyo may cut na kasi sya sa tagal na, maghigit 4 years ko na gamit minsan ayaw na ma read ng machine, and I haven't enough time to report it to our office to fill out for replacement. Its very convenient for me if to other BDO bank branch should honor this kind of services.

Thank you.

Marc A. Torres

Janalyn   (08 August 2017 11:50 AM)

Paano po kung police clearance lang ang meron ako na ipresent na valid i.d makakapag pagawa po ba ako ulit ng bagong atm kabayan card.?nasa akin pa po yung passbook at reciept.salamat po sana makareply po kayo kaagad

lawrence xavier v seron   (19 December 2016 12:23 PM)

ask ko lang po mam/sir okay lang po ba kung nbi clearance lng meron ako sana makareply kayo ngaun asap..

Dennis Arciga   (08 August 2016 9:12 PM)

Good day Ma'am/ Sir.Ask ko lang po kung paano ko magagamit ang ATM card ko kasi po nawala yung pin ko.Ano po dapat gawin ko? Nandito po kasi ako sa South Korea. Maraming Salamat po.