caller ID does not wor

"Hi,

Check to see if your Caller ID service is working.

Using a mobile phone, call the Dect 6.0 phone number and see if the Caller ID information is displayed. Allow the phone to ring and see if a number appears in the Dect handset display window. You do not have to answer it.

If the number appears then disappears, according to the user guide You may have to change the line mode. Contact Customer Service for instructions

Here is also a link to the Caller ID troubleshooting guide from Uniden.

http://unidensupport.com/callerid

If no number appears, after all your checks, as Caller ID is a subscription based service provided by the phone company, get the phone's account holder to contact the phone company to verify that the service is still being provided to the phone."

"Hi @adon_bradshaw

What is the make and model number of the phone?

Have you got a Caller ID feature on your phone service?

Only asking as usually for landline services, Caller ID is a subscription service and is not automatically connected to the service unless asked for and paid for by the account holder of the phone service.

If you haven't got Caller ID showing as an item in your phone bill then most probably you haven't got it as a feature on your phone service.

If you have got it and it doesn't work, contact your phone service provider and verify that the Caller ID facility has been enabled on your service."

"Hi @Aubree Timmins,

The phone service provider does not provide the name of the caller, only the number is forwarded to your phone. They cannot be expected to know the name associated with every number that may call you

If only the number shows but not the name then check if the name and number is entered in your phone’s Phonebook (see p.34 of the user manual)

Sometimes it is necessary to enter the full number including the area code with the name, if the name doesn’t show with the number. It depends on what number is actually being sent by your service provider i.e. number only or area code+ number.

It has to match what is in the phone’s Phonebook to show the name and number in the display. It is the phone that enters the name in the caller ID display along with the number sent by the service provider."

"The problem is different for me. The Uniden DECT 6.0 phone has caller ID feature and have stored many numbers. But I am not getting the phone number on the screen when some one calls. I live in India and have caller ID service from BSNL India.

Please guide me howthe format fr storing the numbers and the procedure to be follwed off line/on line

How should I program the device to show the incoming number ?? That is the problem.

You may reply to my e mail id v_sekar2002@yahoo.co.in.

Regards"