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Can't hook up to Itunes

Can't hook up to Itunes
I just received my iPod back from you and everything works fine except when I plug it into my computer it won't hook up to Itunes. I get a message that says " A iPod has been detected but it could not be identified properly, please disconnect and reconnect the iPod and try again" However that doesn't work. What do I do? Thank you


"More than likely a bad USB cable. This has been the case for me 90% of the time when it came to this error and I was testing various iPods and usb cables.

2nd possibility - bad dock port on the iPod itself OR bad usb port (try another?)

Some 3rd party iPod usb cables are terribly poor quality and some don't work at all. I don't normally recommend the most expensive parts for a lot of things with good reasoning, but this is an exception for sure - I highly recommend the apple-brand iPod USB cable as they have definitely had the lowest failure rate. They also have the fastest detection times with iTunes as well!

Try a different iPod USB Cable, preferably a pretty new one. No matter what brand the cable is, some definitely go bad over time or from damage such as moisture."
my ipod has been disabled and i cant hook up to itunes because my computer wont download itunes how do i do it without itunes

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