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Isolating a specific problem

Isolating a specific problem

Ok been using website to troubleshoot ipod given to me by friend. At startup I'm gettin the sad ipod contact support icon. Using apples, and this site troubleshooting still leaves some question. After a reset, and hard reset no response. Tried going into disk mode just get same icon. Apple said disk mode is easier for software download. Have checked battery, harddisk, and logicboard connections. Even pulled ribbons out examined and reattached checking for solid connection. At this point when plugged into pc does not seem like itunes recognizes it to upgrade, or restore software. I do have the most recent itunes which i just recently downloaded. I assume as before when plugged in it should find the ipod connected. So with this any further advice on isolating the problem to harddrive, logic board , or battery.( I say battery, but it seems to taking charge ok.)

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