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Why are my menu settings not working?

Why are my menu settings not working?

I have a lg 65uk7700 for about 7 months. Worked fine. Then there was a gradual disintergration of the menu display, untill now the menu, settings will not open and there is NO picture but the sound is working


"Hi @jandian ,

I would recommend that since it is only 7 months old that you follow the instructions in the manufacturer's warranty statement (usually found in the user manual) as to what to do to make a claim for a manufacturer's warranty repair, replacement or refund."

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