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Cebu Pacific (Cebu Air, Inc.) Main Office | Telephone Number

Cebu Air, Inc. operates Cebu Pacific, the largest airline carrier in the Philippines. It's main office is located at:

2nd Floor Doña Juanita Marquez Lim Building
Osmeña Blvd., Cebu City
Cebu Pacific can be contacted at the following telephone numbers:
  • (02) 802-7000
  • (032) 230-8888
  • (02) 702-0888
Do you have any concerns or problems with Cebu Pacific? Just post them in the comments below.
 

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"Cebu Pacific (Cebu Air, Inc.) Main Office | Telephone Number" was written by under the Directory category. It has been read 43324 times and generated 156 comments. The article was created on and updated on 25 June 2012.
Total comments : 156
Agnes santos   (17 November 2018 4:12 PM)

How much po mg pa rebook ng flight? And pwde dn po ba mag pacancel ng booking, ang flight is on nov 27-29. Thanks

Edwin M. Sigua   (12 November 2018 1:16 PM)

Hello gud pm, Im Edwin Sigua my book ako going to Hongkong, pero na check ko kulang yung name ng isang pamangkin ko, How do i correct at my additional charges ba yun. thanks

Name   (02 November 2018 6:34 AM)

Hi have day! I am Jennifer and o booked several upcoming flight this coming January bound to Clark but unfortunately I just found that once of the custom I’ve booked I wrote in wrong spelling
So how do I correct them? Please give me any hint what should I do in order to settle ahead of time.
Thank you very much

Norodin   (09 October 2018 6:35 PM)

Good ebning. please I need Official Receipt of my Ticket for reimbursement from my office please read the Detail Name: Norodin Kuit Route Cotabato to Zamboanga Date Sept 3,2018, Flight # DG 6685 Zambo to Cotabato Sept 07, 2018, Flight # 6684 please send the OR to my mailbox dr.kuit@yahoo.com amount Php 3,266.00 -ASAP thanks

Patrick Joseph Rara   (04 August 2018 8:27 AM)

Hello Cebupac,

Can you help me book my free flight, it seems i coudnt find the redeem link online..

joey drapeza   (21 July 2018 2:10 PM)

Good day maan/ sir nagkamali po ako ng title sa nabili kong ticket. imbes na ms. ay mr ang nakalagay. May problema ba ito?

elmer   (14 July 2018 12:47 PM)

hello good day!

pwedi ba ko maka additional sa akoa ticket ug 20kilos baggage's wala mangud naku nabutang sa ticket karung july 16 ako flight cagayan to manila...unsa paagi inig kuha?

Edizon Enriquez   (26 June 2018 8:42 AM)

may pwede ba ako pabayad sa pinas ng booking ko ? kasi dito ako sa web nyo nagbook eh nasa japan ako. pwede bang magpabayad sa using payments centers natin sa pilipinas tutal may reference number naman. salamat

Robin Harmia   (05 June 2018 7:26 AM)

why does take so long for refund to come back from your company when I give all the proof you asked. Its like you playing a game with your customers.

louise   (25 May 2018 1:53 PM)

hindi po natuloy ang flight ko pa thainland because of some issues sa philippine immigration. . how to apply for refund po? slaamat

Luz Mangay-ayam   (13 March 2018 9:14 PM)

magandang gabi po! gusto ko lang po itanong sa inyo kung pwede nyo po kaming i message sa e-mail (Luzbernardo45@gmail.com) may itatanong lang po kami tungkol sa airbus seat number namin para bukas.

Dexter   (13 March 2018 8:18 AM)

Hi.. mgkano ba ang charge if mgparebooking ng flight sched.

DITAS SANTILLAN   (13 February 2018 12:56 PM)

HI..GOOD DAY.

MAY PAPA CANCEL PO AKONG FLIGHT ON APRIL 01, 2018. SAN KO PO ITO PWEDENG IPA CANCEL AT MAKUHA ANG REFUND?

irene mamaradlo   (09 February 2018 10:02 PM)

hi good evening madam / sir , i have concern regarding with my availed package tour to hongkong . I have booked the package last january 26, 2018 and my flight date was january 31, 2018. but unfortunately immigration not allow me to take the tour, in short offload daw po ako. Kindly help me to assist po if pwede ko po ba marefund ang inavail ko po? Pls i need your compliance... Thank you po..

ARSENIO GRANADA   (17 January 2018 11:35 AM)

Please block/ hold the plane ticket of MS. MARIE MAY P GUTIERA on Jan 24, 2018 at 12: 05 pm. Due to cancellation of her work as helper. Request by MS. ARLENE R GRANADA (Employer).
I hope you will grand my request. For your information.

Thank you and Godbless.

Shemin   (04 December 2017 10:02 AM)

Hello pwede po ba ichange date ko yung nbiling kong ticket?
Cebu-MANILA
Manila-Bangkok
AT mgkano mbbyaran kong sakali.

Salamat

Alson A Paradji   (24 October 2017 9:35 PM)

Good evening sir/ma'am. Please help me po nag booking ako ng ticket last August 27 2017 with the Transaction id : 151998868 amount of 3,093.88 gamit ang LB debit Card ko at ok naman appoved at nag deduct sa Debit Card ko.

Ang concern ko po bakit kanina pagka sahud namin October 24 2017 kumuha na naman ulit worth of 3,093.88. Ano po ang maging action niyo sa problema ko?

Paki action po ASAP

09979372133

Thank you.

Alson A Paradji   (24 October 2017 9:32 PM)

Good evening sir/ma'am. Please help me po nag book ako ng ticket last August 27 2017 with the Transaction id : 151998868 amount of 3,093.88 gamit ang LB debit Card ko at ok naman appoved at nag deduct sa Debit Card ko.

Ang concern ko po bakit kanina pagka sahud namin Ocober 24 2017 kumuha na naman ulit worth of 3,093.88. Ano po angaging action niyo sa problema ko?

Paki action po ASAP

Thank you.

Bernadeth Bobiles   (13 October 2017 11:34 AM)

Hi! can I request for my OR receipt for my flight last Sept.22 with booking reference number ACTRFT

Wilson Cuadra   (06 September 2017 8:49 PM)

Good Day Sir/ Ma'am. Please help us find the missing luggage and Wheel chair of my family. Since August 31, 20017. My uncle Valentin Austria JR. is a Renal Failure Patient and he need the wheel chair as soon as posible.

LOST: Luggage 2pcs 1Brown and 1 Black, Wheel chair (blue checkered) NISSIN Brand.
HongKong to Manila/Manila to HongKong. Carrier Bag Tag: 5J287294 Flight# 5J108

Passenger Name: Valentine Austria Jr., Hazel B. Bautista, Rachel Abigail Austria, Val Paul Gabriel Austria
Ref# RE2P7D

Kindly Please Contact us for your feed back.
Wilson Cuadra Tel# 478-8541 Cellphone # 09175836033

Thank You Very Much.

Albin Wagner   (27 August 2017 9:24 PM)

Hello, I just made my boooking with your office, my official receipt is OR NO 30904113 - Transaction ID 152007362 and the
confirmation Number KBHJ4J.
Please can you send an email with our dates for the flights because I coud not print an e-ticket, I only have the official receipt.
Thanks vry much, waiting for your answer

MS. BARBARA   (31 July 2017 2:50 PM)

HELLO, I WAS HOPING I CAN GET A PHONE NUMBER OF SOMEONE WHOM I CAN TALK TO REGARDING MAKING A COMPLAINT. YOUR RESPONSE IS GREATLY APPRECIATED.

Rowena I. Jainul   (19 May 2017 1:10 PM)

SIR/MADAM:

I am inerested to engage direct from CEBU Pacific Office. Would it be possible? I will visit your office on the 23rd of May, if you can consider me.

Hoping your reply at my email add rjainul@yahoo. Com asap.

Thank you and more power.

ROWENA I. JAINUL
09755442276

Mary grace handumon   (02 May 2017 7:26 AM)

Hi good day!!!asko ko lang po kung possible po ba ako makakuha ng ticket para sa anak sa mismong airport..2 yrs old lang po sya kaya kahit po wala ng seats available ok lang.i think kasi hindi na sya available online if meron man sobrang mahal na.possible ba mabilhan ko sya before flight on may 6,9:35 am.thanks

Maria Fe Olita   (26 April 2017 8:03 AM)

Good day Maam/Sir,
nagbook po ako ng ticket davao-cebu for 5 person,,may 19,2017 8:25 am depart po ang flight,,suddenly i've got an email that our flight was re schedule to 5:15pm..hindi po kasi pwd na yang oras na yan po kasi my biyahe po kami papuntang leyte on that time po pwd po ba mas earlier po ...kagabi ko lang po kasi nabasa email ko...salamat po.

Patrick Cruz   (19 April 2017 12:46 PM)

CEBU AIR INC
HUMAN RESOURCE DEPT.

Re: MR. SANTOS ALLAN MICHAEL MESINA
To whom it may concern,

May this letter find you in good spirits.

We are sending you this letter to request for your kind assistance regarding MR. SANTOS ALLAN MICHAEL MESINA. whom we learned as your employee of CEBU AIR INC as EMPLOYEE, of your company, Kindly advise the above-mentioned employee to call our office regarding important LEGAL MATTER.

We look forward to your favorable response and will appreciate whatever assistance you may give pertaining to our request. You may reach us through the following telephone numbers: (+63)9177070189, (+632)6176148, or you may send us an email at ctbclegal@telanlaw.com upon receipt of this letter and look for our Legal Officer PATRICK CRUZ for any information of the said subject.

Thank you and MORE POWER!

`

Regards ,

PATRICK CRUZ
TELAN HIPE FLORES TELAN & ASSOCIATES
Telan Bldg.
81 West Capitol Drive, Kapitolyo Pasig City Philippines
Globe No: 09563883847
Smart No: 09426720478
Direct Line: (02)9386342

Marjorie Badinas   (04 April 2017 9:33 AM)

Greetings!

I would like to inquire how much is the fare from Cebu City to Manila. And same goes with your schedules what day and time.

Kindly advise.

Thank you!

Micaella   (28 March 2017 4:55 PM)

How to buy the 30-kilo baggage after booking?

Erica   (25 March 2017 11:07 AM)

AHi.I have a concern regarding my sisters baggage.She went to Kuwait last Feb 9 she have a hand carry and 15kilos baggage with her.But when she was in kuwait already her 15kilos baggage was lost . The cebu pacific airline told her to wait after 26 days.. but guess what until now she doesnt receive antything or any updates from ur company.What should we do now? Thanks

Erica   (25 March 2017 11:04 AM)

Hi.I have a concern regarding my sisters baggage.She went to Kuwait last Feb 9 she have a hand carry and 15kilos baggage with her.But when she was in kuwait already her 15kilos baggage was lost . The cebu pacific airline told her to wait after 26 days.. but guest what until now she doesnt receive antything or any updates from ur company.What should we do now? Thanks

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