Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction.
Communicate with the customers to respond, follow-up and resolve issues.
Deal with customer feedback and determine action on the customer’s request.
Job Requirements:
Qualifications:
Candidates must have finished at least 4 semesters in college.
Excellent English communication skills.
Customer service account experience is an advantage.
Must be sharp and aggressive.
Computer-literate with at least 35wpm typing skills.
Fresh graduates are always welcome to apply.
Willing to work night shifts.
Full time positions.
We are open Mondays through Fridays from 8 am to 5 pm. Bring your resume and a valid ID.
We are located at: 15F Cebu IT Tower, Cebu Business Park, Cebu City (across Pag-ibig Bldg., beside Ayala PUV Terminal) Phone: (032) 318-4287 Mobile: 0917-311-3979 Email: jobs@ebusinessbpo.com Corporate Website:www.ebusinessbpo.com