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13Jackie Lou Ceniza Agravante(25 January 2016 11:12 AM)
i would like to follow up if available na po ba ang sim ko, you said you will call me after the sinulog, almost 1 month na po diko na nagagamit ang landline ko.any feedback from your you? please i am so humble in waiting but its too long na.
I just want to follow my postpaid application, they told me that it will take 2 to 5 working days but It's already 1 week, until now I got nothing I haven't receive any calls from you! Please update me if what happen?
After reading the comments from these fellow applicants for a Super Plan, I come to realize that these things might happen to me. I was suppose to avail the Xiaomi Mi3 but I might experience the same very depressing results mentioned below in the comments. Your team went to our office last August 22,2014 boasting that we will have the unit the very next day but, as I ask those who availed the plan, they all said that the process is still undergoing and take note, I asked them September 5, 2014 which roughly means, it's already 14 days (2 weeks). I fear such disappointing things, please fix your standards and customer service sirs/ma'ams of Globe. Such a shame to hear these feedbacks.
Ma'am/ Sir, Good day! I just want to follow my application in your plan they told me that it will take 2 to 5 working days but It's already 2 weeks, until now I got nothing they just verify once in our company after that I haven't receive any calls from you! Could please update me if what happen?
I had the same experience. They're boasting about this sinulog caravan and promised to call a day after application. It's been 3 days already and still no signs of processing the docs. Good customer service at first but a total proven lie. They shouldn't have promised to attend to the application in just a day.
2unsatisfied potential loyal customer(25 July 2012 6:15 PM)
Your sales/customer service reps in Ayala Center Cebu sucks! I applied for your plan P1799 for the Galaxy S3. I was told that it would only take 1-2 business days. I confirmed that they have the unit and even verified if its ok for me to have the blue one and its fine by me. After 2 days, I went there again to follow-up on my application, I was told that it actually takes 3-5 business days. Hmmm... setting wrong expectations, not a good impression for a potential loyal customer! After 5 business days, still no word from the reps, I went there again to follow-up. Lo and behold, without even asking for my name, I was told that they don't have available unit! Are eff'n kidding me? That's it! please cancel my application. I'm staying with Sun!!!