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Globe Office/Store in SM Cebu and Telephone Number

Globe Store or Office in SM Cebu, Philippines

Cyberzone 2nd Level SM City Cebu Northwing, North Reclamation Area, Cebu City
(Picture) Globe Logo

Store/Office Days and hours:
Monday to Sunday (10:00am - 9:00pm)

Contact/Telephone Number:
(730-1000) Any Landline

Cellphone/Mobile Number:
(Dial 211) Toll Free Access

Email Address: 

Globe Landline subscribers may dial 171 toll-free from your Globe Landline or (02) 730-1000 from any landline phone within Metro Manila.

TM subscribers may call 808 toll-free from your mobile phone or (02) 730-1500 from any landline phone.

Do you have any concerns or problems with Globe Office/Store in SM Cebu?

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"Globe Office/Store in SM Cebu and Telephone Number" was written by under the Directory category. It has been read 20623 times and generated 47 comments. The article was created on and updated on 17 February 2011 .
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Total comments : 47
Chydney Lane Lubiano   (24 January 2018 7:53 AM)
Good day can I ask the name of your manager or any representative? so that I can properly address my concern.

danilo t.pangatungan   (15 February 2017 8:28 PM)
good evening we haven't received our bill for the month of january 2017. can we request for a new statement of account? our tell number is 492 1925.

Jessa   (01 October 2016 2:35 PM)

Our router wouldn't turn on anymore. Can I know what's the process for me to have it changed or corrected ?

Rachel Odevilas   (27 September 2016 1:57 PM)
dear Globe,

we are based here in Cebu City, please check our landline unit, 414-1628, we have access to internet yet our phone is not functioning, for quite some time already. could not find the landline number of your sm city cebu office nor can we contact through mobile phone the number 211. i think the landline unit is defective and requires immediate replacement.

hope you could attend to this complaint as soon as possible as we badly need the landline phone as well in case of emergency as we have a senior citizen at home.

thank you.

Rachel Odevilas

Nahd   (12 September 2016 9:03 AM)
I want to back my load... I called 1 time then i check my balance i lost my 100 load even i still register to your call promo...please back my 100 load.

Marlon Lovitos   (23 August 2016 1:36 PM)
i just wanna reset my password on my Globe tattoo wifi.

Silvester E. Sorono   (08 June 2016 5:59 PM)
good evening! I would like to connect my line or contact ASAP the Customer Rep./Cashier of GLOBE SM STORE, Ms. Julie Marie N. Gonzales.

Erralin Gomez   (10 May 2016 10:38 AM)
Good morning..i just wanna stop applying my plan with you for globe starter plan plan because i have new phone...kindly cancel it.thank you

Mary Angelie Fedillaga   (29 September 2015 12:26 PM)
Hi good day , I just wanna ask if do u have an available Huawei p8 in your plan ? please feel free to chat back . Me and my friend were really interested :)

Kathleen   (20 August 2015 12:15 PM)
Is it allowed for globe agents to get the id or identification card of a possible customer. Now that we ask for it cause its really needed they always tell to just wait for them. We keep on calling them but they always ended the call.

Melanie C. Sandoval   (21 July 2015 10:32 AM)
goo day ma'am/sir can i know how to get a plan here?

jessa vosotros   (02 July 2015 11:18 AM)
hi good day I would like to ask if its there posibilities that we can receive our bill through txt messeges.so that we can notified our employee about paying the bills . hoping for your comment.
thank you and good day

Daryl Earl   (09 June 2014 11:50 AM)
Dear Globe,

we have accidentally deleted the number. can we ask the number of the plan(Cell Number), account name is Xyraine Mae C. Superlativo. SOS

Thank you

Jessa Mae S. Navales   (05 May 2014 3:53 PM)
Hi Globe, I would like to follow up my application regarding to Iphone5s plan, thanks. Please do contact me on this number 09231755342

James cosson   (19 April 2014 2:40 PM)
My phone dosnt work..busy signal and cant dial need service 416-3347

Feliciano Verdida, Jr.   (17 April 2014 9:54 PM)
Is your store open on April 19, 2014, Saturday?

William Hazel   (17 April 2014 7:46 AM)
Globe, I have an Ipad 2 and just purchased an micro sim and it seems to be working well. My problem is I cannot find out how to load my prepaid card inorder to be able to txt. Please Please help me to resolve this issue. I must have txt ability for my family and children.

ramer ray suaybaguio   (13 February 2014 8:07 AM)
i would like to inquire about my application for internet connection here in my house. The customer service told me that they're going to call us within a week, that is supposedly last week, but until now they didn't. We need it to be installed ASAP. I hope this will be given importance by the globe management. thank you

need fast reply,,hope i get some reply today...thanks

roldan marabiles   (30 January 2014 7:43 AM)
we haven't receive any internet bills for two months. We are far away from the Globe Office. We are just paying in the Bayad Center. How could we know how much our bill?

Rosita   (24 December 2013 11:33 PM)
how i can Identify Last Incoming Call in my landline compostela cebu ....thank you

fred gerra   (05 October 2013 7:08 PM)
hello, could you kindly provide me customer phone number in SM cebu

RINO ANGELO B TOLEDANO   (22 September 2013 3:24 PM)
How's my Globe's plan application? i already completed my requirement a week ago but theres no reply from globe.. please do follow up. thanks

Rachel Ann G. Cabarse   (07 August 2013 10:01 AM)
to whom it may concern,
We applied for internet connection last aug 3. But we will be going to Manila ds week. We want to cancel our appplication, Thank you for your understanding.

Elna Z. Sarsalejo   (05 August 2013 11:36 AM)
Dear Globe,

I got Huawei Ascend G-510 plan, my problem is that the audio just disappeared. But when I'm using a headset, the audio is there... parang ung speaker nya na off, i checked already the settings and nka on nmn po ung volume.. pls help... bago pa po un

Cheminah   (30 July 2013 0:41 AM)
Hello good evening, is huawei ascend p6 or ascend mate available already at globe store in SM cebu? Because if it is, I will go to sm right away and apply for it...pls email me if meron nah...thank you

hanz michael roble   (20 June 2013 9:50 AM)
good morning! i just want to ask why is it that our internet connection always got disconnected. it's very annoying that we have to wait for hours for the internet to come back. i am calling your hotline number (730-1000) but i can't reach you. so if you may read this email will you just give me some advice on what to do regarding this matter. we have been experiencing this inconvenience for a long time now. thank you and hope you respond to my email.

carol barquilla   (28 May 2013 4:06 PM)
id been calling for your possible telephone number, but i cannot reach you. I just wanted to inquire how much is your internet WiFi connection please sent me some quotation through my email.

gemma flor paredes   (27 April 2013 10:08 AM)
good day!

nag apply po ako ng plan dyan sa office nyo, pero hanggang ngayon wala pa po akong nareceive kung wen ko ma avail yon, tapos na rin po ma verify ang application ko. Last March 15 pa po ako nag apply, one month sobra na po ngayon, na approve po ba ang application ko o hindi,la kasi akong natanggap na info kung approve o wala. Please let me know,,thank you

basak cebu city

Maria C. Butler   (08 April 2013 10:24 AM)
Hello there! I couldn't find your phone number. I thought you'r on communication business you should have phone number, right? Do you mind sending to me your phone number? I wanna know my balance. I really appreciate your quick action on this matter.

Thanks again.

Maria C. Butler
5832 Ivy Vine court
Las Vegas, NV 89141

elizabeth tiu   (04 April 2013 3:03 PM)
i have been requesting for a new unit (telephone globe duo) 1 year already no technician came to install. how can we use our line if we dont have a unit?
please look into this...

elizabeth tiu
18 f. cabahug street mabolo cebu city barangay kasambagan

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