When calling via landline - 171(tollfree) Mondays to Fridays (8:00am to 7:00pm) Saturdays & Sundays (8:00am to 5:00pm)
When calling via SMART celfone: 171 (toll free)
PLDT REPAIR SERVICE HOTLINE
When calling via landline:173 (toll free) Mondays to Fridays (8:00am to 7:00pm) Saturdays & Sundays (8:00am to 5:00pm) PLDT DSL HELPDESK
Via landline: 172 (toll free) anytime (24/7) available
Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
Good morning maam i need to cancelled my application form .withen one month i fly to united states i cannot wait for 10 days and i hope u considered my reason. You my full name merelyn perez b.f living bitter sudtonggan basak lapu lapu
Hello Pldt management. I applied for wifi + landline and been waiting for like 3 weeks already for your dispatch team to install. I was told by the sales representative i will receive a call in the next 3-5 business days.what took you so long? Is it because installation fee is discounted (which is a promotion as being told) or you guys simply can't keep your word. I even had my application cancelled for the same service from a different provider to get a fast and reliable service from you. And this is what i got! There is no question application took me less than 10 mins, but i hope i won't be waiting for nothing for me to get the service. Something needs to be done.
I've been calling your customer service (*177), 2 times last week about our telephone that we don't have dial tone, since wednesday June 03,2015. Our Account number: 0232075996 with telephone number 032-236 7284 under SteadyTracker Inc., located at 638 Cebu North Rd Brgy. Basak Mandaue City.They give me already the Incident Number 100-903-31 and they said that it is handle by rokie abelliar (i don't know to spell his name) a Cebu Technician. But until now we don't have yet dial tone, how can we communicate to our customer / supplier with this? Were hopping that you fix the problem ASAP. Looking forward on this.
I want to inquire about my application on plan1299 because I have already been waiting for a week. I have applied on Mandaue branch. Please call me amd inform me what happen to my plan under this name: Rebecca C. Pilapil, we need the internet connection ASAP! THANKS.
heloo... i just want to ask if how come we receive in notice of disconection if we payed it upto date.. i payed in january bill but when we recieve the febuary bill its notice of disconection...plz reply
I have PLDT phone and internet service. For some unexplained reason, I am unable to call my landlord. It is very important that I contact him immediately. This is not the first time I have been able to make a local call. This service is unsatisfactory. Perhaps I should find another phone service.