When calling via landline - 171(tollfree) Mondays to Fridays (8:00am to 7:00pm) Saturdays & Sundays (8:00am to 5:00pm)
When calling via SMART celfone: 171 (toll free)
PLDT REPAIR SERVICE HOTLINE
When calling via landline:173 (toll free) Mondays to Fridays (8:00am to 7:00pm) Saturdays & Sundays (8:00am to 5:00pm) PLDT DSL HELPDESK
Via landline: 172 (toll free) anytime (24/7) available
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Hello, been complaining that our Phone has not dial tone for 3 almost a month now. No service people have check on it yet. I sent email, went to your office few times, and still no one has done something to fix it. The phone listed is 236-5994 located in Talisay. You may email me at firstname.lastname@example.org for questions. thank you
hi good day! i just want to ask how to apply CYBERYA,. what is the requirements!,. I NEED YOUR REPLY ASAP!! and by the way what is your rEAl tel #,. i keep in calling in your tel # but Nobody's answered my call I NEED YOUR ANSWER ASAP HOPING FOR THE FAST RESPONSE Tnx,
Good day,I just want to ask if what is the requirements if I going to cut-off others services that you offered, since I'm just only representative to my aunt's PLDT connection. Aside the Authorization Letter of my Aunt, what else? thanks, please reply immediately.
Good morning maam i need to cancelled my application form .withen one month i fly to united states i cannot wait for 10 days and i hope u considered my reason. You my full name merelyn perez b.f living bitter sudtonggan basak lapu lapu
Hello Pldt management. I applied for wifi + landline and been waiting for like 3 weeks already for your dispatch team to install. I was told by the sales representative i will receive a call in the next 3-5 business days.what took you so long? Is it because installation fee is discounted (which is a promotion as being told) or you guys simply can't keep your word. I even had my application cancelled for the same service from a different provider to get a fast and reliable service from you. And this is what i got! There is no question application took me less than 10 mins, but i hope i won't be waiting for nothing for me to get the service. Something needs to be done.
I've been calling your customer service (*177), 2 times last week about our telephone that we don't have dial tone, since wednesday June 03,2015. Our Account number: 0232075996 with telephone number 032-236 7284 under SteadyTracker Inc., located at 638 Cebu North Rd Brgy. Basak Mandaue City.They give me already the Incident Number 100-903-31 and they said that it is handle by rokie abelliar (i don't know to spell his name) a Cebu Technician. But until now we don't have yet dial tone, how can we communicate to our customer / supplier with this? Were hopping that you fix the problem ASAP. Looking forward on this.
I want to inquire about my application on plan1299 because I have already been waiting for a week. I have applied on Mandaue branch. Please call me amd inform me what happen to my plan under this name: Rebecca C. Pilapil, we need the internet connection ASAP! THANKS.