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PLDT Cebu Business Offices and Telephone Numbers...

PLDT Cebu, Philippines

Company Name:
PHILIPPINE LONG DISTANCE TELEPHONE COMPANY
Type of Industry: Telecommunications Company
PLDT Business Offices / Area
Contact Number / Telephone Number
Customer Service
171
Argao Business Office Service/Billing Osmeña Blvd.
367-7114 / 367-7173
Cebu Business Zone Head
255-8899 / 255-5700
Cebu Jones Business Office Servicing/Billing Per Area Camputhaw/Kalunasan
255-8601
Capitol Site/Sambag 1 and 2
255-8602
Cogon Ramos/Day-as/San Antonio, Sta. Cruz/Zapatera
255-8603
Ermita/Pahina Central Sto Niño
255-8604
Kamagayan/Kalubihan/Pari-an, Tinago/San Roque
255-8605
Card Sales
256-0222
South Cebu Business Office Servicing/Billing Per Area Guadalupe
261-7200
Pasil/Calamba
261-7300
Mambaling
261-7400
Tisa Labangon
261-7500
Talisay Business Office Servicing/Billing Per Area, Minglanilla/Naga
273-8601
Poblacion Talisay/Tabunok
273-8602
Bulacao/Pardo
273-8604
Basak/Quiot
273-8605
Mandaue Business Office
346-4600 / 346-4700
Mandaue Commercial Servicing & Billing
345-1800
Mabolo Business Office, Mabolo Commercial Servicing & Billing
231-1800
Mactan Business Office, Mactan Sub-Exchange commercial Servicing & Billing
341-1800



PLDT - Philippine Long Distance Telephone Company Business Logo


 Map of PLDT Cebu Jones Office


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PLDT CUSTOMER SERVICE HOTLINE

When calling via landline - 171(tollfree) Mondays to Fridays (8:00am to 7:00pm)
Saturdays & Sundays (8:00am to 5:00pm)

When calling via SMART celfone: 171 (toll free)

PLDT REPAIR SERVICE HOTLINE

When calling via landline:173 (toll free) Mondays to Fridays (8:00am to 7:00pm)
Saturdays & Sundays (8:00am to 5:00pm)

PLDT DSL HELPDESK


Via landline: 172 (toll free)
anytime (24/7) available
 

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"PLDT Cebu Business Offices and Telephone Numbers" was written by Mary under the Directory category. It has been read 117879 times and generated 4 comments. The article was created on and updated on 24 December 2010.

You may post good or bad customer reviews in the comment below.

Total comments : 81
Paolo Maico Sabarre [Entry]

Hi PLDT Team,

Maayong hapon from Cebu!!

I have been trying to contact your Cebu or Manila office the past weeks but to no avail, I hope you can help me with this concern. We have already paid 3 months of our PLDT bill but we have not regained our connection for both our telephone and internet since then. Can you please help us determine the root cause of this and fix it as this causes trouble on our online class.

Our telephone number is (032) 384-1743 and account number is 0276712500.

I would highly appreciate your email or you can also reach me at 09171243325.

Thank you very much!

Sincerely,

Paolo Maico
Arnil Yncierto [Entry]

ive been complaining everyday since sunday June8,2019 when our internet fibre connection was down almost 1 week already but you dont have any actions since my first call and im calling everyday but until now is still no actions you made guys. you think its funny?what the hell is your service provide to your customer!i made my payment on time no delay but if we complain you have no actions!
Jermaine Supilanas [Entry]

I’ve been trying to call every customer service number you have provided but all she say’s “I have prepared a repair ticket for your account. Good bye!” What the hell! I want to talk to real person not in a bot! Stupid SERVICE!!!! I have made 10x call with your number but still no technician came to our house since last month. Crap!
Meizel Nuera [Entry]

Hi our telephone was broken. We called the customer's service. Two different men came to fix it. Yesterday the guy said the port was broken. Today another guy said the port was broken. How long should we wait. The guy who came today looked at it and left. He said he will fetch something but the pudlock was lock. Im assuming he went to the office but the key was not available????? We pay a lot for this service!!!!
Ken Duncan [Entry]

Hi, Do you provide home telephone and broadband service to Bgy. Perrelos, Carcar City, Cebu ? Where is your Office so I can call in and get details of Plans.
Luis T. Dungog [Entry]

Please check Ms. Ella Bonocan Cuevas , telephone number 0323408812 and account number 0237599438 whose telephone unit has no dial tone.
Eva Dela Calzada [Entry]

PLDT please check your post number 0828133 here in Tungkil Minglanilla Cebu, malapit na kasi itong mag collapse just for precautionary marami kasing bata na maglalaro sa surroundings.
Bill [Entry]

I have been complaining about poor (very slow DSL) service for over two and a half years. Not once have you corrected this problem. One of your repair technicians told me that your equipment was too old, needed too much repair and it would cost PLDT too much money to fix it. HUMMMM It seems to me you should really FIX YOUR BROKEN SYSTEM.

Meanwhile I am stuck on copper lines even though my agreement with PLDT was for FIBER. Your representatives keep telling me your records show I am on a Fiber plan but nobody has changed my connection. Your records are not what reality is.

When are you going to provide me with the FIBER connection that I have been paying for? Is it going to be another year and a half? Month after month after month after month I am told I will be transitioned over to the Fiber plan I am supposed to be on and am paying for but nothing ever happens. You keep billing me for it and most of the time your billing department tells me it will take months to decide if I am deserving of a rebate. It is like I am the one trying to steal from PLDT not that PLDT is in reality is stealing from me.

GIVE ME THE FIBER CONNECTION YOU ARE, AND HAVE BEEN CHARGING ME FOR.
Joe [Entry]

I will complain to 8888 on August if our internet will not be fix immediately!!
I need internet for my work but you always keep on interrupting our connection!!!!!!!!!!!!!!!
I will really try my best to let my voice be heard!!!! I will report especially the Jones branch in Cebu!!!!!!!!!!!
analyn [Entry]

Good day... I want to complain number 032-3400838 Deca 4, cannot used our telephone or cannot receive outside call. Please check for you cut as on time but service is not good. Thank you
Luella Orbiso [Entry]

FOR GOODNESS SAKE PLDT IT ALMOST 3 DAYS FOR US WITHOUT DIAL TONE AND INTERNET CONNECTION WHEN WE TRY TO REACH YOU BY CALLING YOUR COSTUMER SERVICE NUMBER IT ALWAYS CUT AND DROP OUR CALL,YESTERDAY WE FINALLY REACH AND CONTACT THE SERVICE NUMBER AND THEY GIVE US REFERENCE NUMBER AND PROMISE US IN EARLY MORNING BY 8AM THE TECHNICIAN WILL COME TO OUR HOUSE AND REPAIR OUR TELEPHONE AND OUR DSL BUT WAITING AND TRYING TO REACH YOUR SERVICE NUMBER BUT HARD TO GET IN WE PAY IN RIGHT BUT THE SERVICE WAS POORLY UNACCEPTABLE HOPE YOU READ AND RESPONSE FOR OUR CONCERN!
milloden marmi to-ong [Entry]

Good day! I would just like to ask where can i find an office branch of yours here in carcar city cebu because im planning to apply for an internet connection with landline also.
Hoping for your quick response.
Thank you and God bless.
Ana Dallosto [Entry]

Hello, been complaining that our Phone has not dial tone for 3 almost a month now. No service people have check on it yet. I sent email, went to your office few times, and still no one has done something to fix it. The phone listed is 236-5994 located in Talisay. You may email me at ayd29@aol.com for questions. thank you
johndave [Entry]

the telpad is not working i already charge the baterry after low but when after an hour of charging i push the button start on but its not working. the only problem of telpad is not on
lynzosoled@yahoo.com [Entry]

hi good day! i just want to ask how to apply CYBERYA,. what is the requirements!,. I NEED YOUR REPLY ASAP!! and by the way what is your rEAl tel #,. i keep in calling in your tel # but Nobody's answered my call I NEED YOUR ANSWER ASAP HOPING FOR THE FAST RESPONSE Tnx,
jehane Condevillamar [Entry]

Good day,I just want to ask if what is the requirements if I going to cut-off others services that you offered, since I'm just only representative to my aunt's PLDT connection. Aside the Authorization Letter of my Aunt, what else? thanks, please reply immediately.
Jigger [Entry]

hello, i want to install local number in our office. how can i apply for that?
Ian Jay [Entry]

Sir/Mam,Good Morning.I like to avail the cyberya package.if i avail the installment,what are the requirements?thank you
Merelyn perez [Entry]

Good morning maam i need to cancelled my application form .withen one month i fly to united states i cannot wait for 10 days and i hope u considered my reason. You my full name merelyn perez b.f living bitter sudtonggan basak lapu lapu
Anidrol [Entry]

Good day!

Hello Pldt management. I applied for wifi + landline and been waiting for like 3 weeks already for your dispatch team to install. I was told by the sales representative i will receive a call in the next 3-5 business days.what took you so long? Is it because installation fee is discounted (which is a promotion as being told) or you guys simply can't keep your word. I even had my application cancelled for the same service from a different provider to get a fast and reliable service from you. And this is what i got! There is no question application took me less than 10 mins, but i hope i won't be waiting for nothing for me to get the service. Something needs to be done.

Thank you!
Mel Imperial [Entry]

i would like to know the name of the manager/director of PLDT here in Lapu-Lapu city and email address.
suzette tallo [Entry]

Good Day,

I've been calling your customer service (*177), 2 times last week about our telephone that we don't have dial tone, since wednesday June 03,2015. Our Account number: 0232075996 with telephone number 032-236 7284 under SteadyTracker Inc., located at 638 Cebu North Rd Brgy. Basak Mandaue City.They give me already the Incident Number 100-903-31 and they said that it is handle by rokie abelliar (i don't know to spell his name) a Cebu Technician. But until now we don't have yet dial tone, how can we communicate to our customer / supplier with this? Were hopping that you fix the problem ASAP. Looking forward on this.
Geravil giango [Entry]

If in any case that i want to uninstall the pldt home bro ultera how much it cost cause i heard that i need to pay for it. Kindly pls reply this urgent favor i hope you'll understand
Ara Hernandez [Entry]

I want to inquire about my application on plan1299 because I have already been waiting for a week. I have applied on Mandaue branch. Please call me amd inform me what happen to my plan under this name: Rebecca C. Pilapil, we need the internet connection ASAP! THANKS.
Monette Lata [Entry]

77
Nicky Smith Byrne [Entry]

C'mon PLDT.... what kind of service are you offering to your customer???? you better remove all your landline numbers...it's useless because nobody wants to take my call....YOU ARE USELESS>>>>
Pinky O. dela Cruz [Entry]

Hello do you have facility here in San Fernando, Cebu?
I would like to apply for a telephone line and internet connection
lashygreeny [Entry]

kalagot ba nako aning pldt! naa tay concern wa gyuy manubag labe nas pldt jones! mga tabaghak negosyo man kaha na inyu tarunga pud na oi! b**** kaayu!
Sylvia Bontigao [Entry]

Good Day!
I want 999 plan and i want its wifi not lan. How much for the installation fee? Do I need to buy a router or you provide?
Reonix [Entry]

Good day !! PLDT

I would like to why there's no connection here in subangdaku,mandaue ???????
dili me ka outgoing calls diri . our work has been paralyzed.
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