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We are looking for:
Customer Service Representative
Qualifications:
- Dynamic and self motivated
- Can work with less supervision
- Good computer and internet skills
- Good English speaking and writing skills are a must
- Prior experience with BPO must.
- Strong ENGLISH communication and negotiation skills
- Detail oriented and works with a high degree of accuracy
- Ability to multitask
- Handles confidential financial and personal information appropriately
- Ability to tactfully handle stressful and difficult situations
Responsibilities:
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing customer’s requests.
- Keeping records of customer.
- Ensure customer satisfaction and provide professional customer support.
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