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Customer Service Representative

Ad Type: Offer | Location: Cebu City
Views: | Comments: | 07 January 2015
Job Responsibilities:
• Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction.
• Communicate with the customers to respond, follow-up and resolve issues.
• Deal with customer feedback and determine action on the customer’s request.

Qualifications:
• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field 
• Excellent English and Spanish communication skills.
• Customer service account experience is an advantage.
• Must be sharp and aggressive.
• Computer-literate with at least 35wpm typing skills.
• Fresh graduates are always welcome to apply.
• Willing to work night shifts.
• Full time positions.

For faster application process, please visit one of our offices:
 
FOR CEBU APPLICANTS: 
Location: 15F Cebu IT Tower, Cebu Business Park (Beside Ayala PUV Terminal and across from Pag-ibig building)
Recruitment Office hours: 8 am to 5 pm
Phone: (032) 318-4287
Mobile: 0917-311-3979
 
FOR MINDANAO APPLICANTS:
Location: B-11 2nd Floor Lifestyle District, Corrales Extension Brgy. 23, Cagayan de Oro City
Recruitment Office hours: 10 am – 7 pm
Phone: (088) 880-3760
Mobile: 0917-301-0626
 
FOR OTHER APPLICANTS: 
Please submit your resume to jobs@ebusinessbpo.com.
Subject: "(Applicant, <Position Applying For>, <phone number> XXXX-XXX-XXXX,>,<location>"
Ex. applicant, CSR - 0917-311.3979, Davao.
Please make sure you have sent us your resume first.

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Tags: customer, Representative, Service
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