Home » Questions » Computers [ Ask a new question ]

Firefox and IE can't connect to the internet, but ping works

Firefox and IE can't connect to the internet, but ping works

I was over at a friend's house and her roommate complained of computer troubles. A standard Dell laptop running Vista. When plugged into the internet (no router) both IE and Firefox would refuse to work. However, a simple

Asked by: Guest | Views: 85
Total answers/comments: 4
Guest [Entry]

"In this case it's almost always the firewall that's blocking them. It most often happens after a security update that the firewall automatically blocks them or the user gets notified and blocks them.

Check the list of allowed/blocked programs in your software firewall and make sure that both ie and firefox are allowed."
Guest [Entry]

"Firewall, antivirus, proxy settings, temporary internet files, etc, all can cause this kind of problem.

The quickest and easiest thing to do is reset Internet Explorer's settings."
Guest [Entry]

"What worked for me in this case was running System File Checker

sfc /scannow"
Guest [Entry]

What worked for me after 2 days of war with my pc was do uninstall the zonealarm. even though i didn't see it running in the processes (in the windows tasks manager) is blocked my browsers from seeing web pages, while ping www.google.com worked well.