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Disabled iPod is not recognized by my computer or iTunes

Disabled iPod is not recognized by my computer or iTunes

My iPod is not functioning and I have put the iPod in recovery mode in hopes to restore the device through iTunes. However, neither my computer, nor iTunes, will recognized it. I bought it from Ebay and since I have tech experience I am hoping to fix it myself.

Asked by: Guest | Views: 69
Total answers/comments: 4
bert [Entry]

"you will have to put your iPod into DFU Mode and Restore:

Connect your iPod to your computerTurn your iPod offFor 10 seconds, hold both the Home and Power buttonsWhile still holding the home button down, release the power button only! Continue to hold the home button down for an additional 10 seconds.After the dialog box explaining that the iPod was found in recovery mode has been closed, restore your iPod

If iTunes does not recognize the iPod, then you should reinstall iTunes

This video should help you get into DFU Mode

http://www.youtube.com/watch?v=bITIiGswj..."
bert [Entry]

michelle, you did not tell us what the iPod does. It all shows up on the LCD etc. Starts up okay? Does not charge and is not recognized could originate from your dock connector. First make sure that you have a good USB cable. Then make sure that you plug your ipod into a USB port that comes directly of the motherboard. no Hub or anything. Also try to charge your ipod on a wall charger. Sometimes when the battery is to depleted it will not accept a charge and will not be recognized by your computer. So that would be a good thing to replace. This way you would at least have a good starting point. If this did not resolve the issue, check your dock connector. Make sure that you clean it well and check for corrosion, debris and bents contacts. If so, it can be replaced. PITA and needs soldering. When you have it apart look the logic board over for any corrosion, broken contacts, bad cable connections, bad connectors. I prefer to use a magnifying light for that. After that you can clean the board with isopropyl alcohol (use the 90+% talk to your local pharmacist about it) and a toothbrush and clean the logic board thoroughly. I might have forgotten a step or twp but at least this will give you a start. Good Luck and let us know how it is going and if you need further help.
bert [Entry]

"you will have to put your iPod into DFU Mode and Restore:

Connect your iPod to your computer

Turn your iPod off

For 10 seconds, hold both the Home and Power buttons

While still holding the home button down, release the power button only! Continue to hold the home button down for an additional 10 seconds.

After the dialog box explaining that the iPod was found in recovery mode has been closed, restore your iPod

If iTunes does not recognize the iPod, then you should reinstall iTunes

This video should help you get into DFU Mode

http://www.youtube.com/watch?v=bITIiGswj...

I tried the above and it still didn't work. neither the computer or itunes is recognizing the ipod. this is a used ipod that i bought off ebay as is. i'm still at a loss. any additional thoughts

michelle, April 9, 2011

It sounds like your iTunes drivers are not working correctly, to fix this reinstall iTunes, and if it still does not work try it on a different computer.

Tristan, April 9, 2011

also, after you reinstall, you can watch this video for additional help: http://www.youtube.com/watch?v=5uT8Utk5T...

Tristan, April 9, 2011

unfortunately i have tried everything above and nothing is working. i found tys video as well. i am wondering if something is wrong with the usb port on the ipod. could that be possible? the ipod seems to be charging very slowly as well. i'm hoping this is something i can fix or i'm out the money i spent on ebay......grrrrrrr lol

michelle, April 10, 2011

i cant thank you enough, you have been a big help. don't worry i will never hesitate to ask - that is the best way i learn. i'm pretty tech savy when i set my mind to it and the best way i learn is hands on. again, ty so much for your help

michelle, April 10, 2011

Show 2 more comments"
bert [Entry]

"I'm posting this because I've tried everything to to fix my iPod 5. When its turned on the same message comes up, ""iPod is disabled connect to iTunes."" When I connected it it said ""iPod... is disabled... to connect to iTunes input password on iPod...""

Thing is the iPod wouldn't let me put in a password... -__-

LONG STORY SHORT I downloaded Tenorshare ReiBoot on my mac to force a reboot and it actually worked!

The only thing is you need to know the iTunes account and password that was originally used to set up the iPod/iPhone/iPad.

I don't believe anything else works."