Home » Questions » Goods and Services [ Ask a new question ]

How can I fix the purple-tinted camera on my HTC One M7?

How can I fix the purple-tinted camera on my HTC One M7?

My HTC One M7 has the purple tint camera issue. HTC wouldn't repair it (long story), so is there a way to fix it myself? I don't think replacing just the lens would do anything. I think it's a heat related issue. Would adding thermal paste to the heat plate help it?

Asked by: Guest | Views: 98
Total answers/comments: 5
bert [Entry]

"Sophia provides a good point with the hardware vs. software issue. If it is a software issue, make sure your phone is completely updated because there have been reports of people updating their HTC One and it removed the ""Purple Haze"".

If it comes down to a hardware problem, this phone is not worth the time to get to the camera. On tear down, unless experienced, you are more likely to break something than to fix your problem. Try everything stated by Sophia and then check for updates. If nothing works, your not alone. This has been one of the worst camera problems ever in Androids."
bert [Entry]

Just called. HTC agrees to take the phone back. If it is not caused by users, they will still fix it for free.
bert [Entry]

"Initially I did not have the purple tinge problem. Somehow it came with Android 4.4.2 kitkat update. I did some research on the internet and found, that the image sensor is getting heated up as the camera remains on, even when switched off. So I went to the dealer here in Germany where I bought this phone from. Thank God it was in warranty. No questions asked, they just repaired it for free. They replaced the image sensor which had got damaged. No it has been a year and I don't have any purple tinge.

The phone is good, if you don't care much about the camera. But if you are going to use the camera extensively, then I suggest avoid HTC phones. All have some purple tinge problem. See it for yourself in camera samples taken by people at GSMarena in the indepth review sections for phones like M8, M9, Desire Eye, just to name a few."
bert [Entry]

либо розовый либо зелёный шум в фотографиях htc one m 7!!! к сожалению баг с греющейся камерой исправить не возможно,не хотелось бы вас огорчать!термопаста под камерой даёт при нагреве на дисплее светлое пятно ,замена модуля камеры не даёт ни каких результатов. тайваньская компания выпустила на рынок просто бракованную модель при этом не соглашаясь с этим!
bert [Entry]

"I too had this problem since last 1.5 years.. somewhere I read online that you can get rid of it by placing your cellphone in freezer for sometime and it will get rid of the pink/purple issue of camera. So I did it.

WHat to do-

1.) I placed my cellphone HTC One(M7) in my freezer nicely wrapped in a small towel

2.) changed my refrigerator setting to the coolest...

3.) kept it in there for almost 20 minutes

4.) Took it out.... and no more Pinkish pics.......

Not sure if its permanent solution as I have tried it today only.... but as of now I am happy to see my camera work as good as new.... NO FAULTS WHATSOEVER."